Intranets White Papers

Learn how social business technology supplies the essential functionality missing from conventional intranets and turns them into the dynamic collaborative environments known as social intranets.

Discover the power of the Social Intranet and how businesses today can work smarter, not harder. Learn how to increase work productivity and drive revenue through enterprise collaboration and communication.

Get 3 big ideas from Steven M.R. Covey on how to demonstrate and profoundly impact the level of trust in your relationships, your team and your organisation.

Download this white paper from Service Desk Institute for a careful consideration of the challenges the service desk of the future will face and the steps that need to be taken now to be prepared.

Are you an Extreme Leader? Do you aspire to be one? This handbook draws upon lessons from The Radical Leap Re-Energised by leadership expert Steve Farber, offering tips for taking your leadership to the next level.

Today's office is everywhere. Remote devices have created a 24/7, instantaneous response, work environment.

Exceptional employee web experience streamlines process, improves productivity

There's a reason why the buzz around cloud computing never seems to die down. Concrete results are replacing the initial hype. Many organizations are taking advantage of private clouds which come with the accessibility of a public cloud and the security of a local server.

Read this case study to learn how Dell IT group virtualized more than 5,000 servers to save the company over US $29 million.

Learn how Drupal - the open source social publishing platform - together with Acquia, gives you the tools you need to assemble a rich, interactive experience with your website.

Federal datacenters, which house an enormous wealth of legacy assets, are the primary targets for agencies evaluating different cloud computing approaches. When agencies begin their journey to the cloud with virtualization-an IT transformation starting point that preserves existing investments-they realize significant agility, cost and security benefits. Federal IT leaders are deploying VMware cloud infrastructure solutions to meet these new directives.

Over the last two decades, IT organizations have spent billions of dollars implementing fault management tools and processes to maximize network availability. While availability management is critical, infrastructure reliability has improved to the point at which 99.9 percent availability is commonplace. Given these improvements in infrastructure availability, companies are focusing more attention on performance management. By measuring how networked applications and services perform under normal circumstances, understanding how infrastructure and application changes impact performance, and isolating the sources of above-normal latency, IT organizations can ensure problems are resolved quickly, mitigate risk from planned and unplanned changes, and take measured steps to optimize application performance. In this paper, you will learn why this shift is taking place and how a new management model, what CA Technologies calls Performance First, can empower you to advance to the next level in managing your network for application performance.

Ensure service delivery. Period. Your business depends on its IT ecosystem, and you are responsible for making sure IT delivery is flawless.

For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.

Social media allows people to be more connected than ever before and the mediums available for marketing are changing rapidly as new technologies come available. Online users are communicating in real time and every brand in the world is being caught up in the conversation whether they are participating or not.

In this white paper, explore the Microsoft® communication and collaboration platform and see how it offers a flexible solution set to businesses of all types.

This paper is intended to represent the process that a medium-to-large organization may undergo when deploying Microsoft® Office SharePoint® Server 2007 in a practical scenario. Included are typical approach and implementation techniques that may occur when planning, customizing, and deploying an Office SharePoint Server 2007 installation.

The ultimate goal of this guide is to aid the reader in performing a thorough and effective evaluation of Microsoft® Office SharePoint® Server 2007. This guide is intended for anyone who is interested in learning more about Office SharePoint Server 2007 and wants hands-on experience.

Want to better support global collaboration within your organization?  In the case study, you’ll discover how Golder Associates deployed a centralized Intranet portal with a wide-area acceleration solution that delivered LAN-like speed across the WAN. By deploying Riverbed Steelhead appliances into their existing Cisco-based network, they ensured their vast mobile workforce access to the same resources workers had at headquarters.

As the Internet evolves, users become more and more savvy about what they want from the experience. Web sites are updated daily when they used to change monthly, and social networking sites such as Facebook and Myspace are checked more often than e-mail. Users know what they want and where to get it.

The value of effective site and intranet search is clear. Finding the most relevant document helps your organization identify and capitalize on opportunities, accelerate business cycles, and implement and execute effective strategies. But whether you have a few thousand pages on your public website or a few million documents scattered across the globe, selecting the right search solution for your enterprise can challenge even the most seasoned technology buyer.

By empowering mobile users with interactive access to mission-critical systems, Good Mobile Intranet increases the ROI of your existing IT investments. Read this white paper to learn more about how to deliver mobile solutions that provide an intuitive user experience.

Get an overview of how Good™ Mobile Intranet can put the power of your intranet and mobile applications on your fleet of handhelds.

Unlike email, instant messages (IMs) do not allow group communication; nor do they persist -- you can't hold on to them for as long as you wish. Persistent group chat, however, allows businesses to organize persistent dialogue around business-critical topics, and keep them for easy retrieval later.

Learn how the company reduced costs, achieved LAN-speed latency with AWS, increased application performance, and improved customer experience. The added ability to expand to locations not served by public cloud provided added strategic advantage.