In software engineering, Performance Testing is testing that is performed to determine how fast some aspect of a system performs under a particular workload. Performance testing can serve different purposes. It can demonstrate that the system meets performance criteria. It can compare two systems to find which performs better. Or it can measure what parts of the system or workload cause the system to perform badly.
The service desk of the future will need to keep on top of metrics and be able to provide reports that demonstrate business value and drive service improvements. That’s why this report advocates starting a comprehensive metrics programme now to ensure that you’re ready for the future (it’s never too early to start collecting data). The service desk has always been the customer-facing portal into IT, it’s future role will be to measure the performance of technology services, act as the ‘dashboard’ for assessing the success of the services operation and provide pertinent, timely and useful information to the business to enable them to make informed decisions.
White Paper Published By: Citrix GoToMeeting
Published Date: May 09, 2013
Get 3 big ideas from Steven M.R. Covey on how to demonstrate and
profoundly impact the level of trust in your relationships, your team and your organisation.
Webinar Published By: Verint
Published Date: Apr 24, 2013
Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.
White Paper Published By: Compuware
Published Date: Feb 01, 2013
New application performance management systems can deliver rapid time-to-value and ROI for IBM WebSphere implementations by reducing the amount of time isolating problems and repairing them throughout the entire WebSphere stack.
White Paper Published By: Compuware
Published Date: Feb 01, 2013
Read this paper to learn how you can unify and communicate effectively between teams throughout the application lifecycle to maximum the application performance that is the lifeblood of your organization’s business operation.
White Paper Published By: F5 Networks Inc
Published Date: Sep 05, 2012
This paper takes a close look at the causes of bottlenecks throughout the delivery chain, and explores an integrated approach that eliminates inefficiencies to boost performance and security.
Software Download Published By: Borland Software
Published Date: Apr 09, 2012
SilkPerformer is a cost-effective, enterprise-class performance testing solution for optimizing the performance of business apps. SilkPerformer enables performance tests that accurately simulate peak demand loads and isolate performance bottlenecks.
White Paper Published By: Oracle
Published Date: Apr 03, 2012
Download this interactive eBook to learn about the world's #1 application server and why it is the best possible foundation for applications running in the modern data center.
White Paper Published By: SAS
Published Date: Mar 01, 2012
This white paper provides a top-level overview explaining what business analytics can do for your company - and the 8 key steps to accelerating product innovation, optimizing pricing and discovering drivers of financial performance.
White Paper Published By: Gomez IT
Published Date: Dec 19, 2011
The Gomez Application Performance Management (APM) platform is the industry's leading solution for managing and optimizing the performance, availability and quality of web, non-web, mobile, streaming and cloud applications.
White Paper Published By: Focus
Published Date: Nov 15, 2011
When it's time to expand your network, this guide will help you evaluate the needs of your organization and enable you to provide best performance for mission-critical applications.
To maintain its position at the forefront of international research, the Institute for Computational Cosmology at Durham University wanted to develop a new high-performance computing cluster - find out how they did it.